Terms and Conditions:

1. Description of Services:FaroShuttleBus is a transport service that connects door to door Faro airport with hotels and tourist apartments on Costa del Sol. Service rates are per person and vary according to the final destination. We operate 24 hours / 365 days a year. Infants under 2 years old travel free of charge. You can rent child seats for 5 euro/seat/transfer. You must notify this by email at least 24 hours before the transfer. The e-mal shall be sent to info@Faroshuttlebus.comYour ticket is your contract with FaroShuttleBus:A ticket that has been issued to you is evidence of a contract between you and the Company. The ticket entitles you to any goods or services from a third party, it is also evidence of a contract between you and that party. Your email address will be used to send you a confirmation of the service you have purchased with FaroShuttleBus. Therefore you consent that Ryanair can share your email address with FaroShuttleBus so they can send the confirmation email.

2. Customer Pickup Procedure:A. Airport to Hotel Shuttle Service (Shared Transfer)Upon your arrival to Faro Airport you must contact our FaroShuttleBus agents located at FaroShuttleBus desk no 7 at the Arrivals Terminal by the luggage belts. Our agents will direct you to the bus. This service may be shared with other customers. The price for the Service requested depends on the area of Drop-off.If you have troubles finding us, please call our emergency number: 0034 662 664 857NOTE: The maximum waiting time shall not exceed 45 minutes counting from the moment you reach our desk.B. Hotel to Airport Shuttle Service (Shared Transfer)The vehicle will pick you up at the time and place specified in the reservation. You should allow a delay on maximum 30 minutes due to traffic. If you are not present at the set time and place, the vehicle will wait for maximum 5 minutes and no refund will be made.This transfer may be a shared with other customers. The price for the service depends on the area of Pick-up.

3. General Conditions and cancellation policyPayment termsPayment of Services shall be made at the time of your Reservation, by credit card VISA, MasterCard for the amount due.Cancellation termsFor cancellations notices received at least 48 hours before the time of service, we charge a cancellation fee of 50%. Cancellation notices received with less than 48 hours will have no refund.TO CANCEL OR MODIFY YOUR RESERVATION:Please send us your request to: info@Faroshuttlebus.com

Baggage InsuranceThe liability of the Company in case of loss, or theft, the client’s luggage is limited in accordance with Spanish Legislation on Road Transport.Special Equipment. If you carry special equipment, such as Golf/Ski equipment, bicycles, extra luggage, please contact us at info@Faroshuttlebus.com for information about applicable supplements.